Last Updated: June 2026 – Version = 1.0
1. Acceptance of Terms
By accessing or using Gridavia (“the Platform”), you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the Platform.
2. About Gridavia
Gridavia is an online travel marketplace and booking platform that connects travelers with tours, activities, transfers, experiences, accommodations, rentals, and other travel-related services offered by independent providers and operators.
3. User Accounts
Users may create an account to access certain features of the Platform.
You are responsible for:
- Maintaining the security of your account.
- Keeping your login credentials confidential.
- Providing accurate and up-to-date information.
- All activities conducted through your account.
4. Bookings and Reservations
When making a booking through Gridavia:
- You agree to provide accurate booking information.
- Prices and availability are subject to change.
- Additional terms may apply to specific services or providers.
- Booking confirmations are subject to successful payment and availability.
5. Payments
Payments processed through the Platform may be handled by third-party payment providers.
Gridavia does not store full payment card details.
Users are responsible for reviewing all pricing, fees, taxes, and booking conditions before completing a purchase.
6. Cancellations and Refunds
Cancellation and refund policies may vary depending on the service provider and the specific booking.
Users should review the cancellation policy presented during the booking process before confirming any reservation.
7. Professional Accounts
Professionals, operators, vendors, and service providers are responsible for:
- Maintaining accurate service information.
- Providing services as described.
- Complying with all applicable laws and regulations.
- Holding any licenses, permits, or insurance required for their activities.
8. User Conduct
Users agree not to:
- Use the Platform for unlawful purposes.
- Submit false or misleading information.
- Interfere with the operation or security of the Platform.
- Infringe upon the rights of other users or third parties.
9. Intellectual Property
All content, branding, logos, designs, and software associated with Gridavia remain the property of Gridavia or its licensors unless otherwise stated.
10. Limitation of Liability
Gridavia acts as a platform facilitating connections between travelers and service providers.
To the maximum extent permitted by law, Gridavia shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the Platform or services booked through it.
11. Privacy
Your use of the Platform is also governed by our Privacy Policy.
12. Modifications
Gridavia reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.
13. Contact
For questions regarding these Terms & Conditions, please contact Gridavia through the contact information provided on the Platform.